Your personal information
We shield your privacy. You should be able to feel secure when you entrust us with your personal information. Therefore, we have established this policy. It is based on current data protection legislation (GDPR) and clarifies how we work to protect your rights and your privacy. The purpose of this policy is to let you know how we process your personal data, what we use it for, who can access it and under what conditions, and how you can look after your rights.
Privacy Disclaimer
Noviral Sweden AB (559175-7942) is responsible for your personal data and processing of personal data on this website.
Contact details
You can contact us at info@noviral.se or by regular letter sent to Noviral Sweden AB, Västmannagatan 3, 111 24 Stockholm.
What is considered personal information
Personal information is any kind of information that can be directly or indirectly attributed to a natural person who is alive. This applies, for example, to names, social security numbers, addresses, e-mail addresses and telephone numbers. This also applies, for example, to booking numbers and encrypted data and various types of electronic identities, such as IP numbers, if they can be linked to a person.
What personal information we process
We only process personal data when we have a legal basis. Here are examples of the personal data we process:
Personal Information | Purpose of use | Legal basis |
First and last Name | To be able to keep track of your bookings, deliver tests that you have ordered and offer you better support. | Our legal basis is the agreement we enter into with you in order to deliver the service you purchase. |
Address | To be able to deliver tests that you have ordered. | Our legal basis is the agreement we enter into with you in order to deliver the service you purchase. |
To be able to send you a confirmation of your order/booking, communicate with you regarding your order/booking, allow you to participate in customer surveys, and send you marketing material. | Our legal basis is the agreement we enter into with you in order to deliver the service you purchase.
It is also in our legitimate interest to send marketing material to you. |
|
Phone number |
To be able to communicate with you regarding your order/booking, allow you to participate in customer surveys, and call you for the purpose of marketing our offerings. |
Our legal basis is the agreement we enter into with you in order to deliver the service you purchase.
It is also in our legitimate interest to send marketing material to you. |
Personal identity number | To be able to offer you the possibility of verifying your identity with “mobilt bankID” at the time you receive your test result. | Our legal basis is the agreement we enter into with you in order to deliver the service you purchase. |
Passport number | To be able to issue medical travel certificates with passport number requirements. | Our legal basis is the agreement we enter into with you in order to deliver the service you purchase. |
Type of test performed and test result | To be able to communicate it to you as well as to be able to use it for scientific purposes. | Our legal basis is the agreement we enter into with you in order to deliver the service you purchase. |
How we collect personal information
We access your personal information in the following ways:
Is your personal data processed in a satisfactory manner?
We have worked out procedures to ensure that your personal data is handled in a secure manner. Only those people in the organization who need personal data to perform their tasks should have access to them. Our security systems are developed with your integrity in focus and to a very high degree protect against intrusion, destruction and other changes that may pose a risk to your privacy. We do not transfer personal data in cases other than those expressly stated in the Noviral Alliance process your personal data legally.
How do we use the information?
The information you provide is used for the following purposes:
Marketing
Your personal data may be used in marketing and in connection with sending invitations to events. You always have the option of opt-out from direct marketing. You do this by following the instructions in the marketing material.
Time of keeping personal data
Noviral saves your personal information as long as it is needed to fulfill the purpose of the processing. We store all the personal information we collect in our customer database.
Your rights
The exercise of your rights is free of charge. We usually respond to your request for registry extracts and the processing of your personal data within 30 days. The actions you have requested are performed within a reasonable time which, depending on the circumstances, can be up to 3 months. We reserve the right to charge a reasonable fee for the action in the event of unreasonable or manifestly unfounded objection or request.
Contact Us
Noviral Sweden AB
Norrtullsgatan 25
113 27 Stockholm